Me and my spouse had to experience a upkeep issue within the airport, traveling from JFK to MIA (AA2299),because of which we needed to alter the flight .After explaining The difficulty on the pink jacket AA staff, the flight was changed, and we have been sure to be seated inside the first class as we had been alleged to on the original flight (my wife is intensely Expecting).
My husband And that i have been booked for honeymoon to NYC on Nov 9, 2015. Record locator: VDEURG. On the working day we had been to go away, Our flight #4378 was cancelled as a result of no crew. We were being booked for later flight #5738, costing us a fifty percent working day of family vacation. The SECOND flight was then cancelled due to servicing problem. Many solutions had been supplied but practically nothing that might get us to NYC n the 9th. We had garanteed reservations at Hampton Inn, Moments Sq. at $317 a night that were non-refundable as it absolutely was less than 24 hrs. We ere offered a flight to Dallas that would get us away from Pensacola late but provided that we drove an hour absent to Fort Walton Beach airport. We took it, received in late and remaining after 4 hours snooze the next day. That Price us an additional $177.00 in lodge expenses. My partner’s luggage by no means arrived in Dallas as we were promised it might- mine took more than an hour to search out because it was not about the carousel with the remainder of the flights luggage, We bought into NYC a day after our honeymoon was to start out, with plenty of strain and price.
The flight crew automatixallu manufactured me Check out my bag Although thier ended up various open overhead bins. See connected flight details. It could be great should they crew did bot observed it wasnt thier fault and dont blame them.
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You see a intently related illustration of this with American Airways. I recently took a visit and so they in no way acquired me to my destination.
You will find a middle aged African American girl with a brief hair Minimize and Eyeglasses at your Philadelphia Airport area who refused to give me her complete title Once i requested it because of her despicable attitude. She finally informed me her identify was “D†and hid her name badge as she stated this. “D†does not have earned a task in customer service and particularly not in your firstclass sign in area the place I encountered her. As I rushed previous the long TSA line to the self service ticketing counter click site with only 40 minutes until my flight departed I had been joyful to check out there was a free kiosk. I began to retrieve my reservation and midway by means of this process “D†walked as many as me and said “That is for firstclass travellers only†I seemed up with the display screen confused since there wasn’t any signal or indicator the kiosks were being firstclass kiosks and additionally I questioned how “D†understood I had been or wasn't top quality and why she would make these types of an assumption. I replied “Excuse me?†“D†condescendingly mentioned “These kiosks are for top quality travellers onlyâ€.
I just acquired off the cellphone with Connie Sanders during the DFW Business. I requested for her identify simply because she was so kind and helpful to us. I have hardly ever encountered an individual so helpful and caring. If all of your Associates may be like her you might have a fantastic airline.
I subsequent discovered that there was no Responsibility Free on board. Even with staying advised via the flight attendant that Obligation Totally free were discontinued 18 months before, I are aware that we bought objects final March.
I desire to comment on how horrible your flight and buyer service was nowadays. Flight 4425 was suppose to leave at 5 pm from DC and get to Atlanta. We didn’t take off from DC until eventually 6:20 pm. We ended up explained to it was destined to be a ten minute hold off but we under no circumstances boarded the airplane until way later on. Then the pilot explained there was no delay Regardless of being delayed 45 minutes and after that experienced us sit over the runway for more than 35 minutes. I comprehend you don't have any Management more than the turbulence we experienced but we arrived in ATL and so they didn’t Possess a terminal for us to unboard.
I flew to Ireland on 9/fifteen/15 and returned on nine/twenty five/15. This was my initial Intercontinental flight and my 1st time to fly in many years. The personnel were awesome along with the foodstuff was superior. Convenience on the best way above was Okay as I'd an aisle seat but was in the midst of five seats to the return flight and the individual’s chair before me was the many way again (seemed somewhat further back again than some) and I used to be unable to check out films as it absolutely was far too near and will rarely place my tray down to eat. When returning, I held awaiting my bag and it just wasn’t there so went to the counter and inquire.
My partner And that i had first class tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June 6th. We were being speculated to get there in Denver at one:thirty pm. The leg away from Charlotte, nc was an complete nightmare. We had been delayed, experienced a crew adjust, no drinking water or ice, and so forth.
I can't realize why I can not have the chance to select a seat on flight #1848 from DFW to Bos affirmation LGGSNS
The entire crew personnel was nice , but this guy went outside of the roles anticipations and ought to be praised and recognized. I’m also joyful we get a snack all over again.